First of all – don’t panic! Sometimes these things can just happen.
First of all, it’s best to contact a professional, certified flood restoration company because we have specialised tools and equipment to do a detailed water damage assessment to find out where water has travelled and then treat it.
There are a few things you can do while you wait for the professional flood restoration company to arrive.
If you live in an apartment building, get in touch with your building manager – no doubt they will have dealt with a similar situation in the past and will help you with next steps.
If you’re renting your home, get in touch with your property manager. If you’re an owner-occupier, get in touch with your insurance company.
All insurance policies are different so make sure you’re aware of the details of your insurance policy – outlined in the relevant Product Disclosure Statement or PDS.
Read our blog about how to reduce the risk of a flood in your home.
January 12, 2021
Most of our water damage jobs in Melbourne are due to burst flexible water hoses (or flexi hoses). Over the years these have replaced copper pipes to connect water outlets in the wall to sinks, washin...Read the article